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Frequently Asked Questions

What is Crystal Clear Microdermabrasion?

Crystal Clear Microdermabrasion offers a safe, controlled method of skin exfoliation. A flow of crystals is impinged directly on to the skins surface. The speed of crystals  with their abrasive nature gently removes the surface dead layer of skin.

In clinical trials, Crystal Clear Microdermabrasion was conclusively proven to dramatically and visibly improve the texture and appearance of the skin, reducing and smoothing lines and wrinkles and producing more beautiful, rejuvenated skin.

Microdermabrasion clients often see the difference after just one treatment. For more problematic skin concerns, several treatments may be recommended.

How long should I wait for a microdermabrasion treatment if I have had injectables or fillers?

Wait 10-14 days for a microdermabrasion treatment after receiving injectables (collagen and botox).

Wait one month for a microdermabrasion treatment after receiving fillers.

What aftercare do I need to follow after a microdermabrasion treatment?

• Avoid UV exposure for 48 hours post treatment
• Avoid heat treatments for 48 hours post treatment
• Avoid exercise for 24 hours post treatment
• Avoid swimming for 24 hours post treatment
• No AHA’s or Glycolics for 3 days pre and 7 days post treatment
• Avoid wearing make-up for 12 hours post treatment
• Avoid injectables (collagen and botox) for up to 10-14 days before microdermabrasion treatments and one month before fillers

What do I do if I suffer an adverse reaction to a waxing treatment?

In the case of an adverse reaction:
• Contact your therapist for advice.
• Apply antiseptic cream to treated areas 3 times in the 24 hours following treatment.
• If your skin feels hot after treatment, bathe with a cold, salt water solution regularly in the hours following treatment. This reduces inflammation and speeds up the healing process. (Add half a teaspoon of salt to one cup of boiling water and chill).
• Seek GP advice if required.

Is acupuncture safe?

Yes, if performed by a fully qualified practitioner is it completely safe. All needles are one use and disposed of immediately after use, therefore no cross contamination can occur. Our therapists are fully trained and undertake annual CPD (continual professional development), to remain compliant.

Does medical acupuncture hurt?

No, it is not painful but can be mildly uncomfortable for clients already experiencing discomfort from a particular injury. The discomfort is worth it when clients are rewarded with great results (see testimonials for client feedback).

How does medical acupuncture work?

A fine sterile needle less than a 1/3 of a mm in diameter is inserted directly into the muscle spasm / site of pain , inciting a twitch response similar to a static sensation. This simulates a chemical response allowing the muscle to relax and repair.

What does medical acupuncture do?

Our therapists use medical acupuncture to deactivate muscle spasms which are causing pain and dysfunction.

What is the difference between a sports masseur and a sports therapist?

Sport therapy practitioner’s primary role is in treatment and management of injury. Using a variety of modalities including sports massage, western (or medical) acupuncture, rehabilitation, and strength and conditioning.

Do I have to be sporty to have a sports massage?

No. Anyone can have a sports massage, as the treatment can be adapted to suit all clients.

What is the difference between a sports massage and a relaxing massage?

Sports massage is a deep tissue massage designed for clients who partake in a high level of activity. Therapist will apply firm pressure suited to you throughout the treatment, helping relax and relieve fatigued muscles and aid recovery.

Is there any special aftercare for before and after a waxing treatment?

It is recommended that you:
• Apply sun block daily for 2-3 days to prevent sunlight interfering with the healing process.
• Wear loose clothing.
• Expose the skin to sun, sunlight or sunbeds for 48 hours.
• Use a steam room, sauna or any heat treatment for 24 hours.
• Have a hot bath or shower for 24 hours.
• Swim in chlorinated water for 24 hours.
• Apply any heat or friction to the skin for 24 hours.
• Apply any moisturisers or body lotions for 24 hours, other than those recommended by your therapist.
• Apply body sprays, deodorants or perfumes for 24 hours.
• Apply talc, make up or fake tan for 24 hours.
• Wear tights, leggings or tight fitting clothes for 24 hours.
• Have a massage for 24 hours.

Most people find the hair will start to re-grow within 7-10 days following treatment. The hair needs to be a certain length in order to successfully remove it by waxing so allow at least 4 weeks between treatments.

How long should the hairs be for an effective waxing treatment?

A growth of 2 weeks minimum is advisable.